Z32 Armory Privacy Policy
We respect your privacy. Therefore we never share or sell your personal information with any third parties. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All payment information provided to Z32 Armory is not saved.
Z32 Armory Terms and Conditions
Pricing Policy Disclaimer
Prices may be changed at any time without further notice. We reserve the right to change our product’s prices at any time without further notice. However, if you have ordered but not yet paid for a product, we guarantee the price for one month from when the order was placed.
Returns Policy
You may return most new, unopened items within 7 days of delivery for a full refund minus restocking fee’s in some cases. We’ll also pay the return shipping costs if the return is a result of our error. Restocking fee is a flat 15 percent fee of the product value plus applicable shipping costs to return the item.
You may return damaged or defective merchandise within 7 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.  We will only issue a refund to the original form of payment used at the time of checkout. To initiate a refund or exchange please contact us.
Returns on opened items are taken into consideration on a case by case basis.
You should expect to receive your refund within 5-7 days of us receiving and processing your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
– Installed parts are not eligible for refund. This includes any and all parts sold.
– All parts should be inspected before installing.
– Customer is responsible for any return shipping as well.
– Any cancelled orders will be credited minus a 7% credit card processing fee. Any parts that have been shipped are subject to the restocking fees.
Shipping
FREE SHIPPING:Â Applies to US orders for $150 or more only
We can ship to virtually any address in the world including APO locations. As of now we are only offering international shipping to Canada. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Note not all products listed on our website are in stock, to inquire about stocking levels please call us ahead of placing your order.
Please note Z32 Armory covers the cost of basic shipping and insurance, the purchaser is responsible for the cost of any additional insurance or expedited shipping. Z32 Armory is not responsible for any lost and/or damaged items by the carriers. Once the package has left our facility it becomes property of the purchaser. If you would like additional insurance or expedited shipping please place your order over the phone or give us a call with in 1 hour of placing your order to purchase these additional services.Â
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Coupon Codes
Coupons can only be used for intended items, Z32 Armory has the right to refuses any sale where coupon codes are not used for the intended items.